maretoto Terms of Use

We at maretoto set out these terms to establish the conditions under which you access and use our platform. By creating an account on maretoto, you agree to comply with all terms outlined here. Our terms cover account eligibility, deposits and withdrawals, game rules, dispute resolution, and the jurisdiction-restricted nature of our service.

These terms are not a legal contract written in formal language. Instead, they explain what we expect from you and what you can expect from us. We operate live-dealer tables, a sportsbook covering Liga 1, Piala AFF, Champions League, Premier League, MotoGP, and badminton, slot games, and esports markets. All games are available on mobile and desktop, with deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers.

Read these terms carefully before you join maretoto. If you have questions about any part of these terms, contact our support team.

Account Eligibility and Registration

When you create an account on maretoto, you confirm that you meet the eligibility requirements set by applicable law in your jurisdiction. You are responsible for verifying that you are legally permitted to access and use our service. We do not offer our services in jurisdictions where online wagering is prohibited.

You must provide accurate information during registration. This includes your name, email address, phone number, and date of birth. We use this information to verify your identity and comply with anti-money-laundering regulations. If you provide false or misleading information, we reserve the right to suspend or close your account.

You are responsible for keeping your login credentials secure. Do not share your password with anyone. If you suspect unauthorized access to your account, contact our support team immediately. We are not responsible for losses resulting from unauthorized access if you have failed to keep your credentials secure.

Deposits, Withdrawals, and Account Funds

We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. Minimum deposit is our welcome offer; maximum is our welcome offer per transaction. Deposits via e-wallets are instant. Bank transfers are subject to standard processing windows.

All funds in your maretoto account belong to you. We hold these funds in trust and do not use them for any purpose other than processing your bets and withdrawals. You can withdraw your funds at any time, subject to account verification and standard banking hours.

Before your first withdrawal, we require identity verification: upload a photo ID and a selfie. This process typically completes within one business day. After verification, withdrawals are processed to your chosen payment method. We do not charge withdrawal fees, though your bank may apply its own transfer charges. During major holidays like Idul Fitri, Idul Adha, Imlek, and Nyepi, banking networks may experience delays.

Game Rules and Odds

Each game on maretoto has its own rules and odds. Before you place a bet, review the rules and odds for that game. We display all odds clearly on the game screen. Odds are fixed at the time you place your bet and do not change after confirmation.

All games on maretoto are determined by probability. There is no strategy that guarantees a win. Live-dealer games are streamed live from our studios, and all results are determined by the outcome of the live event (dice roll, card draw, roulette spin, etc.). Slot games use a random number generator. Sportsbook bets are determined by the outcome of the actual sporting event.

We reserve the right to void any bet if we detect fraud, collusion, or abuse of our platform. This includes bets placed using automated tools, bets placed by multiple accounts controlled by the same person, or bets placed in violation of these terms. If we void a bet, we will refund your stake to your account.

Bonus and Promotional Terms

We may offer bonuses or promotions from time to time. Any bonus is subject to specific terms and conditions, which we will communicate to you at the time of the offer. Bonuses are not guaranteed and may be withdrawn at any time.

Bonuses typically come with wagering requirements—a minimum amount you must bet before you can withdraw the bonus. We will specify the wagering requirement when we offer the bonus. If you do not meet the wagering requirement within the specified timeframe, the bonus will expire and be removed from your account.

We reserve the right to cancel any bonus if we detect abuse or violation of bonus terms. This includes using multiple accounts to claim the same bonus, using automated tools to meet wagering requirements, or any other form of fraud.

Our terms are designed to protect both you and maretoto. We are transparent about our policies, and we expect you to follow them.

Dispute Resolution

If you believe there is an error in your account or a dispute about a bet outcome, contact our support team. We will investigate and respond within one business day. If we find an error, we will correct it and credit your account.

If you are not satisfied with our response, you can escalate your complaint to our management team. We will review your case and provide a final decision within three business days. Our decision is binding, and we will not reconsider the case after a final decision has been issued.

We are committed to fair play and transparency. If you believe we have violated these terms or treated you unfairly, we encourage you to contact us. We take all complaints seriously and will work to resolve them.

Jurisdiction and Service Availability

maretoto operates in supported jurisdictions where online gaming is permitted by local law. We do not operate in jurisdictions where online wagering is prohibited. Our services are available only where local law permits.

You are responsible for verifying that access and use of maretoto comply with the laws of your jurisdiction. We are not responsible for any legal consequences that result from your use of maretoto in a jurisdiction where it is prohibited.

If you access maretoto from a jurisdiction where our service is not available, you do so at your own risk. We reserve the right to suspend or close your account if we determine that you are accessing our service from a prohibited jurisdiction.

Limitation of Liability

maretoto provides our service on an "as is" basis. We do not guarantee that our platform will be error-free or uninterrupted. We are not responsible for any losses resulting from technical issues, network outages, or other factors beyond our control.

We are not responsible for any losses resulting from your use of maretoto, including losses from bets you place or games you play. All bets are placed at your own risk. You are responsible for understanding the rules and odds of each game before you place a bet.

Our total liability to you for any claim arising from your use of maretoto is limited to the amount of funds in your account at the time of the claim. We will not be liable for any indirect, incidental, or consequential damages.

Changes to These Terms

We may update these terms at any time. If we make material changes, we will notify you by email or by posting a notice on our platform. Your continued use of maretoto after we post changes constitutes your acceptance of the updated terms.

We encourage you to review these terms regularly to stay informed about any changes. If you do not agree with any changes, you can close your account and withdraw your funds.

Contact maretoto

If you have questions about these terms or any other aspect of maretoto, contact our support team. We are available via live chat, email, and phone. We respond to inquiries in English and Indonesian. Our support team can help you with account issues, game questions, deposits, withdrawals, and any other concerns.

For legal or compliance inquiries, contact our legal team. We will respond to legal inquiries within five business days. You can also review our privacy policy for information about how we collect and use your data, or our legal notice for additional information about our service.

By using maretoto, you acknowledge that you have read and understood these terms and agree to comply with them. Thank you for choosing maretoto.