maretoto Privacy Policy

This page describes what we collect when you use maretoto and how we keep that data protected. We collect personal information to verify your identity, process deposits and withdrawals, and provide customer support. We do not sell your data to third parties, and we do not use your betting history for marketing purposes without your consent.

Our privacy practices comply with applicable data protection regulations in the jurisdictions where we operate. We use industry-standard encryption to protect your information, and we limit access to your data to staff who need it to serve your account. This policy applies to all users of maretoto, whether you access our platform via mobile app, web browser, or any other method.

If you have questions about how we handle your data, contact our support team. We respond to privacy inquiries within five business days.

What Data We Collect

We collect several categories of data when you create an account and use maretoto. First, we collect account information: your email address, phone number, and a password. We use this to authenticate your login and send you account notifications.

Second, we collect identity information for account verification. Before your first withdrawal, we require a photo ID and a selfie. We use this to verify that you are who you claim to be and to comply with anti-money-laundering regulations. This verification is mandatory and applies to all users.

Fourth, we collect betting history. Every bet you place on maretoto is logged: the game type, bet amount, outcome, and payout. We use this to calculate your account balance, generate your betting history, and detect fraud or unusual activity.

Fifth, we collect device and usage information. We log your IP address, device type, browser type, and the pages you visit on maretoto. We use this to troubleshoot technical issues, prevent fraud, and understand how players use our platform.

How We Use Your Data

We use your data for several purposes. First, account management: we use your email and phone to authenticate your login, send account notifications, and process your requests. Second, payment processing: we use your payment information to process deposits and withdrawals and to maintain transaction records.

Third, compliance: we use your identity information to verify your age and eligibility, comply with anti-money-laundering regulations, and detect fraud. Fourth, customer support: we use your account information and betting history to help you with questions or issues. Fifth, platform improvement: we use aggregated, anonymized data to understand how players use maretoto and to improve our games and features.

We do not use your data for marketing purposes without your explicit consent. We do not sell your data to third parties. We do not share your betting history with other players or with external companies. The only exceptions are: we may share data with payment processors to process your deposits and withdrawals, and we may share data with law enforcement if required by law.

Where We Store Your Data

We store your data on secure servers located in multiple jurisdictions. Our primary servers are in a jurisdiction that permits online gaming operations. We may also store backup copies of your data in other jurisdictions for redundancy and disaster recovery.

Our servers may sit outside your jurisdiction. This means your data may be subject to the laws of the jurisdiction where our servers are located. By using maretoto, you consent to this data transfer. If you do not consent, do not create an account.

We use industry-standard encryption to protect your data in transit and at rest. All connections to maretoto are encrypted using TLS (Transport Layer Security). Your password is hashed and never stored in plain text. Your payment information is encrypted and stored separately from your account information.

We protect your data with the same security standards used by banks and financial institutions. Your privacy is our responsibility.

Third-Party Processors

We work with third-party processors to provide maretoto services. Payment processors handle your deposits and withdrawals. We share your payment information with these processors only to the extent necessary to process your transaction. Payment processors are bound by their own privacy policies and data protection agreements.

We also work with cloud hosting providers to store and manage our servers. These providers have access to your data only to the extent necessary to provide hosting services. We require all third-party processors to maintain the same level of data security as we do.

We do not share your data with marketing companies, data brokers, or any other third parties except as described above or as required by law. If we are required to share your data with law enforcement or government agencies, we will do so only if legally required and will notify you unless prohibited by law.

Your Rights

You have the right to access your data. You can view your account information, betting history, and transaction records at any time by logging into maretoto. You can also request a copy of all data we hold about you by contacting our support team.

You have the right to correct your data. If your account information is inaccurate, you can update it in your account settings. If you cannot update it yourself, contact our support team and we will help you.

You have the right to delete your data. You can request that we delete your account and all associated data. We will comply with this request, though we may retain some data for compliance purposes (such as transaction records required by law). Deletion is permanent and cannot be undone.

Cookies and Tracking

We use cookies to improve your experience on maretoto. Cookies are small files stored on your device that help us remember your preferences and keep you logged in. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them).

We also use analytics tools to track how players use maretoto. These tools collect information about which pages you visit, how long you stay on each page, and which games you play. We use this information to improve our platform and understand player behavior. This tracking is anonymized and does not identify you personally.

You can disable cookies in your browser settings. However, disabling cookies may affect your ability to use maretoto. You can also opt out of analytics tracking by contacting our support team.

How Long We Keep Your Data

We keep your account information for as long as your account is active. If you delete your account, we delete your account information within 30 days, except for data we are required to retain by law.

We keep transaction records for at least five years to comply with anti-money-laundering regulations and tax requirements. We keep identity verification documents (photo ID, selfie) for at least two years after your account is closed. We keep betting history for at least one year after your account is closed, so you can access your records if needed.

We keep device and usage logs for up to 90 days. After 90 days, we delete this data unless we need to retain it for fraud investigation or legal proceedings.

Contact maretoto

If you have questions about our privacy practices, contact our support team. We respond to privacy inquiries within five business days. You can reach us via live chat, email, or phone. Our support team is available in English and Indonesian.

If you believe we have violated your privacy rights, you can file a complaint with our support team. We will investigate your complaint and respond within 10 business days. If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.

We may update this privacy policy from time to time. We will notify you of any material changes by email or by posting a notice on maretoto. Your continued use of maretoto after we post changes constitutes your acceptance of the updated policy.

Final Notes

We take your privacy seriously. We are committed to protecting your data and using it only for the purposes described in this policy. If you have any concerns about how we handle your information, contact our support team.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. For more information about our legal obligations and your rights, see our legal notice and terms and conditions